This 2.02.02.02 version of the AFP viewer can be used to fix all versions 2.02.xx.xx of the AFP Viewer. If you also install the FTD2020202MRI.zip file it can be used to replace any version of the AFP Viewer, though it will be an English only installation. The following is the correct procedure for installing the 2.02.02.02 AFP Viewer on versions of Client Access: 1) Close all instances of the AFP Viewer. 2) Save the file FTD2020202.zip to your PC. 3) From Windows Explorer, double click the FTD2020202.zip file. 4) Drag the folder named "Program Files" shown in the Explorer window to C:\ where C:\ is the drive where Client Access is installed. If C:\ is not where Client Access is installed, change to the correct drive. You should get an error message indicating that a folder named "Program Files" already exists and asking if you want to overwrite this folder. Answer yes. If you do not get this error message, you are copying the folder to the wrong location. 5) Navigate to the C:\PROGRAM FILES\IBM\CLIENT ACCESS\AFPVIEWR and run the following command: "regedit AFPViewer.reg" 6) View a file using the AFP Viewer and while open select Help->About and verify that the version of the AFP viewer is 2.02.02.02. 7) If you upgrading from a version other than 2.02.xx.xx, you will also need to save the file FTD2020202MRI.zip to your pc. 8) Double click it and perform step 4 above.