Installation Troubleshooting for IIS
If the installation process fails to create the SmarTeam - Web Editor virtual directories for use with the Internet Information Services (IIS), probably due to an incorrect user/password, the following error message appears:
To correct this error, proceed as follows:
- In the Error message window, click Retry to launch the SmarTeam - Web Editor Internet Information Server Setup utility. The User Name and Password window displays. In these fields enter the following:
- Click Next to continue to the next window, Creating Virtual Directory.
- SmarTeam - Web Editor virtual directories are now created, and progress is shown in the Creating Virtual Directory window.
After the progress bar shows that all virtual directories have been created, click Finish in the Creating Virtual Directory window to exit the utility.