Opening and Viewing Processes in your Inbox

SmarTeam - Workflow processes that are forwarded to you to perform a specific task are saved in your inbox.

To open and view processes in your inbox:

  1. From the Main Toolbar Quick Launch, click SmartBox .
  2. The SmartBox tree appears.

  3. Click Inbox folder to display the contents in the right pane. (The number of unread Processes is displayed in parentheses in the SmartBox Tree.)
  4. Note: A user may be assigned to different nodes in a process. In this case, the user may receive several items in their inbox that belong to the same process.

    Link to SmarBox_Inbox.gif

At the top of the inbox, the number of items in the inbox and the number of unread items are presented. The following information is displayed for each process:

You can sort processes listed in the Inbox by clicking on the column title.

The following operations can be performed on items in the inbox :

To open a process and view its information: